We honour the privacy of our guests and we are very serious about it. We therefore, follow all the required guidelines in this regard. Our staff is very well trained to handle the guest information with due seriousness.

Our Privacy Policy is a consent document and it applies to all the customers. This document is prepared to use the data appropriately exclusively for the purpose, it is meant for. Guests are requested to review the privacy policy before sharing personal information to us. Existing customers may contact us for any revocation of consent, mutation or removal of data.

Coconut Fly Holidays is controls the data and is responsible for contractual relations with regard to hotel reservations and other related services.

The information received under privacy policy applies to the processing of data carried out by Coconut Fly Holidays. Data is stored for appropriate time, as per management policy, however in certain cases it may be stored beyond stipulated time in order to comply with contractual relationship and legislation.

We only collect such information which is utmost necessary, e.g. name, address, nationality, email, Copy of Passport/ID, telephone/mobile number and information about check-in & check-out as well as type of room, total amount paid etc.

Customer have right to access their information and May correct it, if the need be. However, in such case they will have to make written request to Resort management. Such database is provided free-of-charge once in a year. For additional extract of the database, the management may charge appropriate fees.

Customer email and regular address will not be used for any marketing purpose. We will obtain the consent of the customers, for sending the newsletter or email or any digital communication. Customers may delist themselves if they want to opt out from getting our newsletter. And in such we will promptly delete your name from the list.

We shall seek credit card information to confirm your booking with us. The credit card is saved in encrypted form until till you check out. This information will automatically get deleted once you check-out. Only authorized and responsible personnel have access to this information.

Coconut Fly Holidays have installed cameras at public places for surveillance and crime prevention and in order to safeguard security. Video footage can be used for investigation purpose in case of a crime. Image and video capture may be shared to third parties or concerned investigation agencies, if there are legal grounds to do so. The information stored in our database is in encrypted form and can be accessed only by authorized employees. Your information will never be shared to third party.

We reserve the right to update our privacy policy as and when necessary. Customers will be notified of the changes, if deemed necessary.

Data Protection

As a visitor to our website you are free to decide what personal data to be shared. Your attention is invited to the fact that by visiting our website and reading our Newsletters, you are providing us with information which allows us to understand how visitors are using our website and our Newsletters and which information they find of particular interest.

Google Analytics

We have made the use of Google Analytics for this website. This web analysis service is provided by Google Inc (Google). Google Analytics uses cookies, i.e. text files that are stored on your PC in order to analyse the way in which you use the website. The information generated by the cookies and relating to the way in which you use the website (which include your IP address) gets transmitted to a Google server in the US and stored there. Google uses the information to analyse the way in which you use the website and to compile reports on the website activities for the website operators and to provide other services relating to the use of the website use and the internet. Google may also transfer the information to third parties where it is required to do so by law or where third parties process the data on Google behalf. At no point of time will Google associate your IP address with other data held by Google. You can prevent the cookies from being installed by setting your browser software accordingly. It may however, be noted that if you do so, you may not be able to make full use of all the website functions. By using this website you consent to the processing by Google of the data about you in the manner described above and for the aforementioned purposes.

Photographs/ Pictures

We may ask you to send an email to coconutfly2019@gmail.com to get access to our press pictures and material.

All photographs / images displayed on the homepage, photographs/ pictures provided from Coconut Fly Holidays for marketing or media related functions, are copyright protected and are only to be used with prior-permission from Coconut Fly Holidays. Effecting change of material through photo composing or through other electronic means is strictly prohibited. Usage of the photos for other means requires prior written consent from Coconut Fly Holidays.

Policy Modifications

Coconut Fly Holidays may update / change their privacy policy from time to time without prior intimation and posted on the website. Please get in touch in case you need any clarification. If you have any questions / concerns or complaints about this policy, please contact us at +91-7218263626, 02147 - 295431.

Legal Notice

Information and products available are made available on this website, subject to the following terms and conditions. By visiting this site, you agree to these terms and conditions. Coconut Fly Holidays reserves the right to change /alter/amend/delete any of these terms and conditions, and the products, services, process, and programs mentioned in this site at any time, at their sole discretion, without notice.

Disclaimer

We do not have any liability for the topicality, accuracy, completeness or quality of the information and material provided unless the mistake occurred purposely or through sheer negligence. This is about any loss, additional costs or damage of any kind suffered as a result of use of information and material provided by Coconut Fly Holidays on its websites. All offers are binding and without obligation.

Copyright

Layout of the websites, graphics, pictures and logos used are protected by copyright. Any attempt to tamper with these objects such as diagrams, pictures or texts in other electronic or printed publications is not permitted without prior consent of Coconut Fly Holidays.

Legal Validity of Disclaimer

This disclaimer is to be treated as part of the internet publication which you were referred from. If any of the terms and conditions is to be determined invalid by reason of the relevant laws then the remaining terms and conditions shall remain uninfluenced.